Appliance Repair FAQs
Have questions about appliance repair? Don's Appliance Service in Roscoe, IL, has answers. We’ve been repairing washers, dryers, stoves, ovens, and ranges for over 45 years. Call (815) 877-2553 or request service online if you need help today.
General Questions About Our Services
What appliances do you repair?
We repair washers, dryers, stoves, ovens and ranges. We also handle some dishwashers. We do not service refrigerators or freezers.
Do you offer in-home service?
Yes, we repair washers, dryers, stoves, ovens and ranges. All repairs are done at your location for convenience and safety.
Do you repair most major brands?
Yes, we work on most major brands of washers, dryers, stoves, ovens and ranges. If you’re unsure, call us and we’ll confirm.
Do you provide parts?
Yes, we stock common parts and can order specialty items quickly. Shipping is available when needed or local drop-off is available.
Scheduling and Availability
What are your business hours?
We’re open Monday through Friday from 9:00 am to 4:00 pm. Closed on weekends. Please call for holiday hours.
How soon can you come?
We schedule quickly and often provide same-day or next-day service.
Do you return missed calls?
Yes, we will return your phone call ASAP. Often as soon as we finish the job we were on when your call came in. If you filled out a form it may take longer so we recommend calling if faster turn around is required.
Pricing and Payment
Do you offer competitive rates?
Yes, our pricing is fair and transparent.
What payment methods do you accept?
We accept cash, check, Discover, MasterCard, Visa and American Express.
Do you have any discounts?
Yes, get $20 off your next in-home service call. Must be mentioned when you schedule your appointment.
Repair Process and Warranty
How does the repair process work?
We inspect your appliance, explain the issue, and provide a clear estimate. If parts are needed, we check inventory or order them fast. Once parts arrive, we complete the repair and test the appliance.
Do you guarantee your work?
Yes, we stand behind every repair. Ask for details when scheduling.
Do you use factory parts?
Yes, we use high-quality factory parts for reliable repairs.
Appliance Care Tips
How can I prevent washer issues?
Check hoses for leaks, clean filters, and avoid overloading.
How can I keep my dryer running well?
Clean the lint filter after every load and check vents monthly.
What about stoves and ranges?
Clean burners regularly and inspect igniters for wear.
Do ovens need special care?
Keep the interior clean and check heating elements for damage.
Service Areas
Where do you provide service?
We serve all of Winnebago and Boone Counties.
Call or Request Service Today
Still have questions? Call
(815) 877-2553 or
request service online. Don's Appliance Service is ready to help with washer repair, dryer repair, stove repair, oven repair, and range repair.
